Optimising Car Park Operations for Improved Performance

Challenge

A high-traffic car park was experiencing significant operational inefficiencies due to poor equipment maintenance and outdated management practices. These issues led to frequent breakdowns, customer frustration, and inconsistent revenue collection.

Solution

Parking Asset Advisory conducted a comprehensive review of the car park’s operational workflow and identified key problem areas, including faulty payment terminals and poorly maintained entry/exit barriers. By implementing a structured maintenance plan and upgrading the necessary equipment, the car park’s overall efficiency improved significantly.

Results

• Reduced equipment downtime, ensuring smoother entry and exit for customers

• Increased revenue consistency due to improved payment system reliability

• Enhanced customer experience, leading to fewer complaints and greater satisfaction